RENTAL POLICIES

IDEAL VAN RENTAL
(877) 670-VANS
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Age Requirements
Minimum age of all drivers must be 21 years old.
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Additional Drivers
Additional drivers must meet the same requirements as the renter.
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Deposit Requirements
Deposits paid when booking/reserving vehicles guarantee that we will have the vehicle type reserved for you.   Deposits paid at the time of reservation are non-refundable unless WE cancel or the renter cancels 15 days prior to the pick up date.  The following are accepted for deposits:  Debit Card, Visa, MasterCard, Cash.
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Payment Methods 
Visa, MasterCard, Debit Card, Cash. 
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Fuel Purchase Plan
The rate you pay for your rental vehicle does not include the cost for fuel. 

The vehicle must be returned with the same amount of fuel that you received it with at pick up. If the renter does not fill the gas tank upon returning the vehicle, Ideal Van Rental will charge the renter for refueling the vehicle to the original level.
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Clean-Up Fee Notice
We ask that you return the vehicle in the same condition that you received it.  Vehicles returned excessively dirty are subject to a minimum $50 clean-up fee.

SMOKING and PETS are NOT allowed in the rental vehicles.
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Parking Tickets
The renter is responsible for paying any and all parking tickets or other traffic violations received while the vehicle is rented.
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Driving Area
All rental vehicles are restricted to travel within the United States only.
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Renter Responsibilities
Renters are responsible for all damages to the rental vehicle and any third party claims for liability.
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Renters are responsible for returning the vehicle at the designated date and time shown on the rental agreement. If an extension is needed, it is the renter’s responsibility to contact Ideal Van Rental with the request.  

It is the renter's responsibility to read and understand what they are signing on the rental agreement; this includes any additional charges that may pertain to the rental. 
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Extensions of Rental
At the time of pick-up, you will be asked the expected return date and time. Only the renter is allowed to extend the rental agreement.

If you choose to extend the agreement, additional funds must be available on your credit or debit card. If additional funds are not available or a payment cannot be made, a request for extension will be denied and the vehicle must be returned on the original return date and time. 
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Rental Agreement Violations
Rental Agreement violations include, but are not limited to:
1. Driving under the influence of intoxicants.
2. Operation of the vehicle by an unauthorized driver.
3. Failure to return the vehicle by the due-back date and time.
4. Failure to pay all charges at the time of return.
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Insurance Policies and Surcharges
The renter and any additional drivers must show proof of Full Coverage Insurance at pick up.
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Cancellation Policy
A 15 day or more notice is required to cancel your reservation or your deposit will be forfeited.
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Click on a Rental Policy for more details:
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